S-pin Reset

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Maz123
Posts: 5
Joined: Fri Sep 02, 2022 1:27 pm

Post by Maz123 »

Anyone knows how to reset the S-pin?
I took delivery yesterday, profile linked at the dealer and everything worked fine. Parked the car home and when I was ready to go again I was requested to input the 4 digit S-pin. I do not remember that I have even set that. Tried to reset the pin from the app but still nothing worked. Now profile is blocked because of 3 failed attempts.
Any easy fix for this or I have to delete my profile again and create a new one?
That for the help if anyone had this small issue.
Born 58kw Eboost- panoramic glass - DCC - Pilot L - Beats - Tech M - Dynamica package.

chrisdent
Posts: 1
Joined: Thu Feb 01, 2024 9:37 am

Post by chrisdent »

I had the same problem. Tech support were helpful but their suggestions didn't match screens I had. In the end I had to delete my profile (on Cupra ID webpage) which I think I did in the app. Then create a new one, which needed a different email.

Meanwhile the corrupted profile was removed from the car by itself. I was then able to link new profile to car. This reset my ownership date in the app, but not an issue for me

I gave since disabled the S Pin in the car, so hopefully no more issues.
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