Internal Sever Error

Faults and Technical chat for the CUPRA Born
Post Reply
Posts: 14
Joined: Wed Oct 19, 2022 7:31 pm

Post by Boxed-in » Wed Apr 12, 2023 10:32 am

I constantly have this “Internal Server Error” in the Cupra App. So things like setting preferred service partner will not save. Has anybody else got this problem?


User avatar
Posts: 302
Joined: Wed Jun 08, 2022 8:32 pm

Post by Daveion » Wed Apr 12, 2023 12:42 pm

Not here!
Born V2-Tech L collected June 22
BMW Z4 e89 sDrive30i Highline
BMW Z4 e85 3.0i SE

Born Leccy
Posts: 210
Joined: Thu Nov 24, 2022 4:54 pm
Location: Berkshire, England

Post by Born Leccy » Thu Apr 13, 2023 7:49 am

I see the message occasionally when the app is firing up, but usually it clears and the app loads. Have been presented with the log in screen a couple of times this week though.
SOLD: Born V3 eBoost / Silver / Beats / Pano / Tech L / Cargo
Mini Cooper S Electric L3 / Chili Red
Pod Point Solo / Octopus Go Faster

User avatar
Posts: 50
Joined: Wed Mar 08, 2023 4:46 pm
Location: Lisbon, Portugal

Post by mluisbrown » Thu Apr 13, 2023 8:04 am

"Internal Server Error" is the name of the HTTP 500 error code, which is what a server on the web will return if the request caused some kind of internal error (crash, bug etc) which prevented it from sending a proper response.

It's likely that it was an issue with one of the web services that the app uses, and almost certainly temporary. It's telling of the quality of the app that they are surfacing this technical error code to the user instead of something more user friendly like "An unknown error occurred, please try again later".
2023 Born 58kWh, Glacial White, 19" Typhoon Copper, Skyline, Blue Dinamica electric seats, Cargo, Privacy, Pilot M+, Tech M
2003 Audi A3 8L 1.9TDi PD 130 with 360,000kms.

Post Reply