My Cupra App - “Add A Vehicle” error

Faults and Technical chat for the CUPRA Born
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_Jonny
Posts: 5
Joined: Thu Feb 16, 2023 2:28 pm

Post by _Jonny »

Hi, I take delivery of my Born next week and have downloaded the My Cupra app in anticipation. I tried to add the vehicle using the VIN number when prompted, but I am getting an error “This VIN is not compatible with this app”.

I downloaded the app from the Apple store and the vehicle is a ‘72 plate V2 eboost.

I’ve contacted Cupra digital support and will post any solution here but interested to know if anyone else encountered this issue…

(I saw there are other posts relating to the app but couldn’t see any discussion of this specific issue so started a new thread)

Thanks
Born V2 eBoost / 58kWh

Deleted User 490

Post by Deleted User 490 »

Likely to be because the car hasn't been registered with the DVLA yet.
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