Cupra E Care plan

All CUPRA Born related discussions
dav0001
Posts: 35
Joined: Tue Jan 17, 2023 12:18 pm

Post by dav0001 »

Has anyone tried to get an e care plan. I phoned an authorised cupra repairer and they said I need to phone a cupra dealer who then said I need to phone the dealer I bought the car from. I then phoned their service department and was told they can not set up a plan as their system has not been setup to allow thus yet and it can only be set up by the sales department.after contacting them the had a price that was over £200 more than Cupra are advertising on the website. I am still waiting for them to phone me back again....

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Rerb
Posts: 71
Joined: Tue Oct 04, 2022 8:12 am

Post by Rerb »

I rang me cupra dealer & they said don't waste my money as the perks of the policy just aren't worth it
V3, Aurora Blue, Beats Audio, Glass Roof
alanjs
Posts: 151
Joined: Mon Jun 27, 2022 3:14 pm

Post by alanjs »

When I had my Golf in to my local VW dealership for it's last service (after I had ordered the Born) I talked to the manager about the Born and he told me that they would be able to carry out servicing on it. Since they are about 10 minutes from my house versus about 45 minutes into Birmingham for the Cupra dealer, no prizes for guessing where I'll get the car serviced.
Point is, a VW dealer may be able to help.
Born V3, Aurora Blue, Tech (M) pack, Firestorm wheels, Pano roof
Ordered 21 June, 2022, delivered 17 Jan 2023
Deleted User 490

Post by Deleted User 490 »

I bought a 3 year e plan via my Cupra dealer when mine was less than 30 days old that made sense - if I keep it that long 😆
Kim H
Posts: 9
Joined: Sun Jan 08, 2023 10:08 pm

Post by Kim H »

Prices seem to have been slashed in the last week. I collected my car on 31 Jan and asked the salesperson about buying the plan when I collected it and they were very vague and said “oh you can get it within 30 days”.

Hey presto, prices have been slashed online. Going to pop down to the dealer tomorrow as the car won’t go online, so will ask about it then.
dav0001
Posts: 35
Joined: Tue Jan 17, 2023 12:18 pm

Post by dav0001 »

I am.struggling to get a plan setup on a used car the website did have 2 different prices 0-30 days and 30 days to year old the price for instance last week had 30 days to a year 3 year plan reduced from £396 to £139 but the website now only shows 0-30 days even though further down it says you can buy an e care Plan up to 1 year old
dav0001
Posts: 35
Joined: Tue Jan 17, 2023 12:18 pm

Post by dav0001 »

I have been passed around and am now waiting on VW finance to get back to me. It really should be much easier than this to buy a care plan
dav0001
Posts: 35
Joined: Tue Jan 17, 2023 12:18 pm

Post by dav0001 »

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monkeyhanger
Posts: 565
Joined: Tue May 31, 2022 8:12 pm

Post by monkeyhanger »

Kim H wrote: Wed Feb 08, 2023 12:04 am Prices seem to have been slashed in the last week. I collected my car on 31 Jan and asked the salesperson about buying the plan when I collected it and they were very vague and said “oh you can get it within 30 days”.

Hey presto, prices have been slashed online. Going to pop down to the dealer tomorrow as the car won’t go online, so will ask about it then.
Prices slashed because it was daylight robbery before. On the website, I can see Cupra care for petrol engined cars both 0-30 days old a 1-12 months old, but can only see e-care terms for 0-30 days.

Used to be so easy to get a maintenance pack with VW - call VW finance and done.
2022 V2 E-Boost L-Tech Pack - Aurora Blue
2023 Audi S3 - to avoid rapid charging on long journeys.

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dav0001
Posts: 35
Joined: Tue Jan 17, 2023 12:18 pm

Post by dav0001 »

They are a joke I have been trying for 2 weeks to get a service plan without success cupra support send you to vw finance support who send you back to the dealer or website as they can only deal with plans that have been set up.

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