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Re: App still offline

Posted: Tue Dec 27, 2022 10:39 am
by Stevo1903
Ah that’s the issue. I did wonder what was going on!
I thought I had accidentally messed around with a setting in the car.
Come on Cupra get it sorted! Saying that my car is sitting in the garage and probably won’t be moving for a few days anyway 😄

Re: App still offline

Posted: Wed Dec 28, 2022 5:15 pm
by TheBornIDentity
If you just ignore it saying the car is offline it still works. I think it’s just a bug in the app. If I change settings while it says the car is offline it still sends them and the car still responds to them. It even says the car has received them while still showing that it’s offline at the bottom!

Re: App still offline

Posted: Wed Dec 28, 2022 7:51 pm
by Deleted User 490
The Vehicle Status part of the app isn’t working, not a big deal though

Re: App still offline

Posted: Thu Dec 29, 2022 8:01 am
by Deleted User 456
Born Leccy wrote: Wed Dec 28, 2022 7:51 pm The Vehicle Status part of the app isn’t working, not a big deal though
Nah... it was only 40k :roll:

Re: App still offline

Posted: Fri Dec 30, 2022 3:24 pm
by Born2Ride
Mine is behaving again...

Re: App still offline

Posted: Sat Dec 31, 2022 1:37 am
by MikeBornV2
Yep. Clearly someone went back to work today!

Re: App still offline

Posted: Sat Dec 31, 2022 6:58 am
by Deleted User 490
Mine is still showing the offline massage 🤷‍♂️

Re: App still offline

Posted: Sat Dec 31, 2022 7:33 am
by RKJM30
It is still a problem on my app, the Offline Mode banner is still showing and the car has been checked and is in online mode. Anyone else still seeing the “offline mode”?

Re: App still offline

Posted: Sat Dec 31, 2022 7:36 am
by Deleted User 490
Yes, I am, edited typo in my post.

update: just used the car, it came up with the “new settings are available” which I accepted. I also went into user settings and turned privacy off and back on. The app is not showing the banner and vehicle status is back now, no idea if there was correlation with using the car etc.

Re: App still offline

Posted: Sat Dec 31, 2022 8:57 am
by RKJM30
Thank you Born Leccy, that worked. Setting the car to offline mode then back to online mode, as you described, has cleared the notification in the app.