App still offline

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Deleted User 490

Post by Deleted User 490 »

Yeah, sometimes when the app is appearing to be offline when it isn’t, initiating communication such as turning the aircon on and off from the app will fix it. Worse case doing something like that confirms that it is actually online and the app is lying 🤥

dav0001
Posts: 35
Joined: Tue Jan 17, 2023 12:18 pm

Post by dav0001 »

Latest photo of app deciding not to work for a while

Screenshot_20230202_140534_My CUPRA.jpg

loz38
Posts: 5
Joined: Wed Feb 01, 2023 8:24 am

Post by loz38 »

Mine started working again yesterday after being down for 4 or 5 days.
Born V3 eBoost 77kwh delivered Jan 2023 | Tech L | PodPoint Solo
AuroraBlue
Posts: 15
Joined: Sun Jul 17, 2022 1:56 pm

Post by AuroraBlue »

App has been showing car in offline mode for a few days now, anyone else having a similar problem?
Cupra Born V2, Aurora Blue
daern
Posts: 177
Joined: Wed Jul 20, 2022 1:31 pm

Post by daern »

AuroraBlue wrote: Sat Jun 03, 2023 6:17 pm App has been showing car in offline mode for a few days now, anyone else having a similar problem?
Nope, back-end APIs all working well recently.
Ponk
Posts: 116
Joined: Wed May 03, 2023 6:25 pm
Location: AG, Switzerland

Post by Ponk »

AuroraBlue wrote: Sat Jun 03, 2023 6:17 pm App has been showing car in offline mode for a few days now, anyone else having a similar problem?
Same for me.
Cupra Born, 77Kw, Silver, 20" Firestorm, Advance Pack, Beats, Heat Pump, Swiss Model.
AuroraBlue
Posts: 15
Joined: Sun Jul 17, 2022 1:56 pm

Post by AuroraBlue »

Thanks for the updates, looks like the problem is with me, will look into things I can try to resolve it.
Has been fine up until now and noticed offline mode tonight and user last synced on 31 May.
Tried to factory reset and it wouldn’t let me for some reason.
Cupra Born V2, Aurora Blue
Ponk
Posts: 116
Joined: Wed May 03, 2023 6:25 pm
Location: AG, Switzerland

Post by Ponk »

It's not your problem, APP is offline for me, car settings are all ok. Give it a few days and see what happens.
Cupra Born, 77Kw, Silver, 20" Firestorm, Advance Pack, Beats, Heat Pump, Swiss Model.
Kaygee
Posts: 10
Joined: Sun Jun 19, 2022 10:09 am

Post by Kaygee »

AuroraBlue wrote: Sat Jun 03, 2023 7:47 pm Thanks for the updates, looks like the problem is with me, will look into things I can try to resolve it.
Has been fine up until now and noticed offline mode tonight and user last synced on 31 May.
Tried to factory reset and it wouldn’t let me for some reason.
I've given up with the App.
I'm in online mode and have been for months but when I check the user acct it tells me " last synchronised on 10-12-2022 @ 10.44
Every time I try to sync it fails and tells me to try again when I'm driving. Never syncs.
Bloody useless.
V2 BORN 58 Vapor Grey
Ordered 22/3/22
Delivered/ picked up 9/6/22
Ponk
Posts: 116
Joined: Wed May 03, 2023 6:25 pm
Location: AG, Switzerland

Post by Ponk »

Still offline, car parked in full sun, nearly 30 deg this week and can't pre-cool for 5 mins before hand, way to go Cupra.
Cupra Born, 77Kw, Silver, 20" Firestorm, Advance Pack, Beats, Heat Pump, Swiss Model.
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