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Electric drive not working correctly.

Posted: Tue Oct 11, 2022 4:09 pm
by Carlymc91
Hello!

I have had my born for a week now and an amber warning light has come up saying ‘Electric drive not working correctly. Please contact workshop.’ This was after charging it for the first time.

I have contacted and can’t get the car in the workshop until the 28th!

Has anyone else had this issue and able to shed some light on it please?

Thanks in advance!

Re: Electric drive not working correctly.

Posted: Tue Oct 11, 2022 6:22 pm
by Kernowboy
Might be worth calling Cupra Roadside Assistance out. They should be able to diagnose and may be able to fix. Haven’t used Cupra assist before but VW Assistance has access to priority slots at the dealers so if they can’t fix it they get you straight in to the workshop - Cupra may well be the same given they are part of the same group.

Re: Electric drive not working correctly.

Posted: Tue Oct 11, 2022 8:24 pm
by Nwborn
Was it charged via a granny charger? (3 pin plug) I had an ID3 for a test and left that charging via granny charger and it got this, apparently it does it when it’s been charging for too long and mine reset itself

Re: Electric drive not working correctly.

Posted: Tue Oct 11, 2022 8:38 pm
by Carlymc91
I’ve had roadside assistance out who have said their software doesn’t match up with the cupra software as it is so new so they can’t see why the fault is coming up. They have deemed it drivable but no one can seem to tell me what the fault is as they haven’t seen it on the born before!

Re: Electric drive not working correctly.

Posted: Wed Oct 12, 2022 2:04 am
by un_born
Maybe a totally different issue but I watched this on YouTube. 3m10secs in is the relevant part.


Re: Electric drive not working correctly.

Posted: Wed Oct 12, 2022 7:55 pm
by Elea4
Carlymc91 wrote: Tue Oct 11, 2022 4:09 pm Hello!

I have had my born for a week now and an amber warning light has come up saying ‘Electric drive not working correctly. Please contact workshop.’ This was after charging it for the first time.

I have contacted and can’t get the car in the workshop until the 28th!

Has anyone else had this issue and able to shed some light on it please?

Thanks in advance!
Did you try a soft reset? Hold down the power button on the steering column for 10 seconds.

On the German Born forum, some people have reported this error can sometimes go away without issue.

Re: Electric drive not working correctly.

Posted: Thu Oct 13, 2022 2:22 pm
by tiagomilhazes
I had the same problem with mine, the car didnt go foward or in reverse after showing that message... I left the vehicle alone for 15 minutes and when i came back, everything was normal, never showed the message after that.

Re: Electric drive not working correctly.

Posted: Thu Oct 13, 2022 2:22 pm
by tiagomilhazes
I had the same problem with mine, the car didnt go foward or in reverse after showing that message... I left the vehicle alone for 15 minutes and when i came back, everything was normal, never showed the message after that.

btw i called Cupra Roadside Assistance during that incident and their solution was to tow the car with not even seeing the car..

Re: Electric drive not working correctly.

Posted: Thu Oct 13, 2022 7:23 pm
by monkeyhanger
That's the trouble with these cars - they're computers on wheels and sometimes they seemingly just need a reboot after throwing up what seems to be a major fault.