Awaiting delivery due to fault
Posted: Fri Aug 05, 2022 11:04 am
Hello,
I don't know if anybody has had the same issue or can offer advice, but we were due to pick-up out Born last week, but the day before we were told it has failed it's inspection as it requires a software update.
We were then told that CUPRA hadn't made the software update available yet so we would need to wait until they had done that, we were told that without the update the car was "dangerous."
We have now been told that in order to do the update, they need to order in parts, these parts are not immediately available and are therefore on back order and they can't give any indication of timeframes.
Any thoughts or advice that anybody has would be appreciated as we're left feeling extremely confused at the moment!
Thank you.
I don't know if anybody has had the same issue or can offer advice, but we were due to pick-up out Born last week, but the day before we were told it has failed it's inspection as it requires a software update.
We were then told that CUPRA hadn't made the software update available yet so we would need to wait until they had done that, we were told that without the update the car was "dangerous."
We have now been told that in order to do the update, they need to order in parts, these parts are not immediately available and are therefore on back order and they can't give any indication of timeframes.
Any thoughts or advice that anybody has would be appreciated as we're left feeling extremely confused at the moment!
Thank you.