Mine is stuck offline too, which is extra annoying because now Octopus can't tell my car when to charge - will have to set up a manual schedule for now.
Mine is at least showing a 4G icon on the connection thing, but anything data related on the car is just dead.
App shows that car is in offline mode
Same problem here , app says offline , inside car on line
Vodafone or cupra servers ??
Wanted to switch a/c on !
Also use octopus to charge up
Vodafone or cupra servers ??
Wanted to switch a/c on !
Also use octopus to charge up
Born V2 Aurora Blue - August 2024
Using Octopus IO now - off peak electricity - Share £100 each if you join Octopus use this code - share.octopus.energy/tan-thyme-926
Using Octopus IO now - off peak electricity - Share £100 each if you join Octopus use this code - share.octopus.energy/tan-thyme-926
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AuroraBlue
- Posts: 17
- Joined: Sun Jul 17, 2022 1:56 pm
Same here for me.
Frustrating as didn’t charge last night, am with Octopus.
If not fixed will revert to the timer to charge the car tonight.
Frustrating as didn’t charge last night, am with Octopus.
If not fixed will revert to the timer to charge the car tonight.
Cupra Born V2, Aurora Blue
Same here since yesterday afternoon, although it did go back online briefly when I plugged it in to charge last night, and again when I unplugged it which I found odd.
I set it to charge via the Ohme app to 80% and it did charge to that, so at least there was some communication with Ohme, Octopus and the car. Just hope it's a temporary issue with Vodafone as someone here mentioned.
UPDATE:
Turned Wi-Fi off and back on again this afternoon and everything seems to be back to normal and working fine .... Fingers crossed ha!
I set it to charge via the Ohme app to 80% and it did charge to that, so at least there was some communication with Ohme, Octopus and the car. Just hope it's a temporary issue with Vodafone as someone here mentioned.
UPDATE:
Turned Wi-Fi off and back on again this afternoon and everything seems to be back to normal and working fine .... Fingers crossed ha!
Last edited by Whyeyeman on Fri Jan 10, 2025 5:56 pm, edited 1 time in total.
V3 58kwh e-Boost. Qasar grey.
Found this email address for Cupra customer services .
cupradigitalsupport@cupraofficial.com
Have emailed them for help
cupradigitalsupport@cupraofficial.com
Have emailed them for help
Born V2 Aurora Blue - August 2024
Using Octopus IO now - off peak electricity - Share £100 each if you join Octopus use this code - share.octopus.energy/tan-thyme-926
Using Octopus IO now - off peak electricity - Share £100 each if you join Octopus use this code - share.octopus.energy/tan-thyme-926
Then reactivate them both and accept the prompt.
Then try the app again - it may just refresh itself that way.
Cupra Born | V2 | 77kWh E-Boost | Geyser Silver | North East Scotland
