App still offline

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Stevo1903
Posts: 30
Joined: Sun Nov 06, 2022 4:56 pm

Post by Stevo1903 »

Ah that’s the issue. I did wonder what was going on!
I thought I had accidentally messed around with a setting in the car.
Come on Cupra get it sorted! Saying that my car is sitting in the garage and probably won’t be moving for a few days anyway 😄
72 plate | V2 | 58Kwh | Tech L pack | Vapour Grey

TheBornIDentity
Posts: 192
Joined: Mon Jul 18, 2022 5:55 pm

Post by TheBornIDentity »

If you just ignore it saying the car is offline it still works. I think it’s just a bug in the app. If I change settings while it says the car is offline it still sends them and the car still responds to them. It even says the car has received them while still showing that it’s offline at the bottom!
Deleted User 490

Post by Deleted User 490 »

The Vehicle Status part of the app isn’t working, not a big deal though
Deleted User 456

Post by Deleted User 456 »

Born Leccy wrote: Wed Dec 28, 2022 7:51 pm The Vehicle Status part of the app isn’t working, not a big deal though
Nah... it was only 40k :roll:
Born2Ride
Posts: 63
Joined: Fri Sep 09, 2022 1:32 pm

Post by Born2Ride »

Mine is behaving again...
MikeBornV2
Posts: 19
Joined: Wed Nov 30, 2022 2:53 pm

Post by MikeBornV2 »

Yep. Clearly someone went back to work today!
V2, no eBoost, in Blue.
Took the DCC and panoramic roof options.
Deleted User 490

Post by Deleted User 490 »

Mine is still showing the offline massage 🤷‍♂️
Last edited by Deleted User 490 on Sat Dec 31, 2022 7:35 am, edited 1 time in total.
RKJM30
Posts: 37
Joined: Fri Dec 23, 2022 12:44 pm

Post by RKJM30 »

It is still a problem on my app, the Offline Mode banner is still showing and the car has been checked and is in online mode. Anyone else still seeing the “offline mode”?
Born V3-Tech L Heatpump
Hypervolt 2.0
Intelligent Octopus
Deleted User 490

Post by Deleted User 490 »

Yes, I am, edited typo in my post.

update: just used the car, it came up with the “new settings are available” which I accepted. I also went into user settings and turned privacy off and back on. The app is not showing the banner and vehicle status is back now, no idea if there was correlation with using the car etc.
RKJM30
Posts: 37
Joined: Fri Dec 23, 2022 12:44 pm

Post by RKJM30 »

Thank you Born Leccy, that worked. Setting the car to offline mode then back to online mode, as you described, has cleared the notification in the app.
Born V3-Tech L Heatpump
Hypervolt 2.0
Intelligent Octopus
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