App still offline

All CUPRA Born related discussions
Stevo1903
Posts: 17
Joined: Sun Nov 06, 2022 4:56 pm

Post by Stevo1903 » Tue Dec 27, 2022 10:39 am

Ah that’s the issue. I did wonder what was going on!
I thought I had accidentally messed around with a setting in the car.
Come on Cupra get it sorted! Saying that my car is sitting in the garage and probably won’t be moving for a few days anyway 😄
72 plate | V2 | 58Kwh | Tech L pack | Vapour Grey

TheBornIDentity
Posts: 73
Joined: Mon Jul 18, 2022 5:55 pm

Post by TheBornIDentity » Wed Dec 28, 2022 5:15 pm

If you just ignore it saying the car is offline it still works. I think it’s just a bug in the app. If I change settings while it says the car is offline it still sends them and the car still responds to them. It even says the car has received them while still showing that it’s offline at the bottom!

Born Leccy
Posts: 96
Joined: Thu Nov 24, 2022 4:54 pm

Post by Born Leccy » Wed Dec 28, 2022 7:51 pm

The Vehicle Status part of the app isn’t working, not a big deal though
Born V3 eBoost / Silver / Beats / Pano / Tech L / Cargo
Pod Point Solo / Octopus Go Faster

Deleted User 456

Post by Deleted User 456 » Thu Dec 29, 2022 8:01 am

Born Leccy wrote:
Wed Dec 28, 2022 7:51 pm
The Vehicle Status part of the app isn’t working, not a big deal though
Nah... it was only 40k :roll:

Born2Ride
Posts: 40
Joined: Fri Sep 09, 2022 1:32 pm

Post by Born2Ride » Fri Dec 30, 2022 3:24 pm

Mine is behaving again...

MikeBornV2
Posts: 10
Joined: Wed Nov 30, 2022 2:53 pm

Post by MikeBornV2 » Sat Dec 31, 2022 1:37 am

Yep. Clearly someone went back to work today!
V2, no eBoost, in Blue.
Took the DCC and panoramic roof options.

Born Leccy
Posts: 96
Joined: Thu Nov 24, 2022 4:54 pm

Post by Born Leccy » Sat Dec 31, 2022 6:58 am

Mine is still showing the offline massage 🤷‍♂️
Last edited by Born Leccy on Sat Dec 31, 2022 7:35 am, edited 1 time in total.
Born V3 eBoost / Silver / Beats / Pano / Tech L / Cargo
Pod Point Solo / Octopus Go Faster

RKJM30
Posts: 7
Joined: Fri Dec 23, 2022 12:44 pm

Post by RKJM30 » Sat Dec 31, 2022 7:33 am

It is still a problem on my app, the Offline Mode banner is still showing and the car has been checked and is in online mode. Anyone else still seeing the “offline mode”?
Born V3-Tech L Heatpump
Hypervolt 2.0
Octopus Go Green

Born Leccy
Posts: 96
Joined: Thu Nov 24, 2022 4:54 pm

Post by Born Leccy » Sat Dec 31, 2022 7:36 am

Yes, I am, edited typo in my post.

update: just used the car, it came up with the “new settings are available” which I accepted. I also went into user settings and turned privacy off and back on. The app is not showing the banner and vehicle status is back now, no idea if there was correlation with using the car etc.
Born V3 eBoost / Silver / Beats / Pano / Tech L / Cargo
Pod Point Solo / Octopus Go Faster

RKJM30
Posts: 7
Joined: Fri Dec 23, 2022 12:44 pm

Post by RKJM30 » Sat Dec 31, 2022 8:57 am

Thank you Born Leccy, that worked. Setting the car to offline mode then back to online mode, as you described, has cleared the notification in the app.
Born V3-Tech L Heatpump
Hypervolt 2.0
Octopus Go Green

Post Reply