“internal Server Error” CUPRA APP over a week now!

All CUPRA Born related discussions
Post Reply
whathappened?
Posts: 22
Joined: Sun Nov 26, 2023 11:41 pm

Post by whathappened? »

Hey everyone hope you’re having a good day!

Is anyone else having issues with the app? I can no longer preheat/cool the cabin or access basic information using the app anymore. I just keep getting “internal server error” every time I open it.

Things I’ve tried

Uninstall app and reinstall
Update app
Log in and out of app.
Tried on WiFi [1GB] and 5G [270mb]
Connected car to WIFI

It’s driving me nuts. I enjoy the car but the app is just a joke. This isn’t the first time either I have had issues with it. I have reached out to CUPRA but they have not got back to me yet!

regards

Baconrage
Posts: 56
Joined: Wed Dec 27, 2023 2:23 pm

Post by Baconrage »

I've found the app particularly bad recently but no, I've not had that warning.
V3 58kwh e-boost in Quasar gray.
whathappened?
Posts: 22
Joined: Sun Nov 26, 2023 11:41 pm

Post by whathappened? »

It’s now telling me the car is in offline mode when in fact it’s not.

Frustrated ain’t the word.
Kugaman1
Posts: 15
Joined: Sat Apr 13, 2024 12:23 pm

Post by Kugaman1 »

Exact same here, internal server error….what a pile of cr@p it is!
Baconrage
Posts: 56
Joined: Wed Dec 27, 2023 2:23 pm

Post by Baconrage »

Mine was offline a few days ago. I put it offline and back online in the infotainment and it's stayed online since.
V3 58kwh e-boost in Quasar gray.
mitooki
Posts: 3
Joined: Fri Dec 08, 2023 7:19 pm

Post by mitooki »

Same experience as OP here.
Post Reply