My Cupra App not working tonight

Faults and Technical chat for the CUPRA Born
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CupraV3
Posts: 45
Joined: Wed Nov 23, 2022 9:55 am

Post by CupraV3 »

Popped the car on charge for the 2nd time since owning it and decided to check the app to see the charging progress. For the first time ever the app isn’t working and I get this? Am I doing something wrong?

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Cupra Born | V3 | Aurora Blue | e-Boost | 20" 'Blizzard' Wheels | Panoramic Roof | Easee One Charging Robot

daern
Posts: 177
Joined: Wed Jul 20, 2022 1:31 pm

Post by daern »

Yup, same here. I've noticed this a time or two before when working on integrations - it quite often goes off late in the evening while they mess about with it. It'll probably be sorted in the morning...or completely broken. One of them, for sure ;-)
Deleted User 490

Post by Deleted User 490 »

Ah, same here, been trying to re-add my car back into the app since yesterday!
Ion
Posts: 3
Joined: Sun Nov 06, 2022 5:18 am

Post by Ion »

I had the same issue (born). Tried the turn it off and on again method (log out and back in) but now stuck on the add vehicle page although my vehicle is added
daern
Posts: 177
Joined: Wed Jul 20, 2022 1:31 pm

Post by daern »

Yeah, it's still down this morning. Personally, I wouldn't try messing about trying to fix it and it'll probably sort itself during the morning.
UHEborn
Posts: 15
Joined: Sat Sep 10, 2022 4:23 pm

Post by UHEborn »

It’s still not working. The only blooming time I could do with it - When the car is all frozen up !!!
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CupraV3
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Joined: Wed Nov 23, 2022 9:55 am

Post by CupraV3 »

Thanks for the replies, glad it's not just me. Yep still down this morning and the little wavy pattern behind the car has also disappeared.

On an app related note, originally I used to have a bit of text that told me if the car was locked or unlocked - that seems to have gone as of a few days ago. Is that the same for everyone else?
Cupra Born | V3 | Aurora Blue | e-Boost | 20" 'Blizzard' Wheels | Panoramic Roof | Easee One Charging Robot
Deleted User 490

Post by Deleted User 490 »

That locked/unlocked seems to come and go for me, haven’t worked out of there is a reason yet.
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Daveion
Posts: 424
Joined: Wed Jun 08, 2022 8:32 pm

Post by Daveion »

I have the animated background but no information; mileage, range, percentage???
MAP works with correct location.
Born V2-Tech L collected June 22
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Deleted User 490

Post by Deleted User 490 »

Yep, that’s what started with mine yesterday, logged out and can log back into app, but can’t complete the “add vehicle” process. My regular heatup routine ran fine this morning though.
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