Update available but it's not installing

Faults and Technical chat for the CUPRA Born
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mrmarco
Posts: 3
Joined: Fri Sep 20, 2024 9:17 pm

Post by mrmarco »

I just got my Born from a dealership, it was delivered in 2023 and they had it as demonstrative car.
When I got it, it did a quick update and after a few days another update alert came, but there is no way to get it installed.
The install button is not clickable and leaving and locking the car is doing nothing. I read that by manually turning off headlights would do it but nothing happened.
Is there a trick to trigger the update?

Text is in Italian, it's a ~51 min update that want change the firmare version

IMG_20240917_081730667_HDR.jpg

IMG_20240913_210943876_HDR.jpg

Chequers
Posts: 3
Joined: Mon Mar 06, 2023 10:46 am

Post by Chequers »

Lower the windows all the way and then back up, then drop each window slightly and back up a few times.
make sure each window goes up fully.
mrmarco
Posts: 3
Joined: Fri Sep 20, 2024 9:17 pm

Post by mrmarco »

It worked! There was a prompt "Close window" wich seemed something clickable and not a prompt to do. 😅

Thank you!
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Pederb
Posts: 39
Joined: Mon Mar 21, 2022 6:03 pm

Post by Pederb »

Is the last image before or after the installation of the update?
-2023 Cupra Born 77kW with Beats-
mrmarco
Posts: 3
Joined: Fri Sep 20, 2024 9:17 pm

Post by mrmarco »

The last image is before the update, but nothing changed as to softwares version, it was also stated that the update wouldn't modify anything there.
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