Search found 155 matches

by alanjs
Sat Nov 25, 2023 9:30 am
Forum: Main CUPRA Born chat
Topic: Intelligent Octopus and Cupra
Replies: 86
Views: 45570

Re: Intelligent Octopus and Cupra

My inner accountant can't quite reconcile being charged off peak rates in peak times, but I'll trust the process until the loophole closes, like you say! Here's a screenshot from the .pdf of my last IO Go bill. The red line is the tariff rate, and you can see that it drops from peak to off-peak dur...
by alanjs
Wed Nov 22, 2023 9:52 am
Forum: Main CUPRA Born chat
Topic: Intelligent Octopus and Cupra
Replies: 86
Views: 45570

Re: Intelligent Octopus and Cupra

I will document this for the sake of completeness. I finally had a successful overnight session with IO Go. I plugged the car in during the afternoon. Charging started immediately so I stopped it using the Cupra app. IO Go later set a charging plan (59% - 80%) for three sessions during the off-peak ...
by alanjs
Tue Nov 21, 2023 5:05 pm
Forum: Main CUPRA Born chat
Topic: Status 03
Replies: 3
Views: 2603

Re: Status 03

I have encountered two different sets of status codes from VW. Yours seems to fall into the second set: Status Codes – ID.3 Forum 0 Assigned to factory order no production week scheduled 10 Factory ordered with production week scheduled 20 Factory ordered production week confirmed 30 In transit from...
by alanjs
Tue Nov 21, 2023 10:29 am
Forum: Main CUPRA Born chat
Topic: Intelligent Octopus and Cupra
Replies: 86
Views: 45570

Re: Intelligent Octopus and Cupra

I really wish I could understand what IO Go is doing. Yesterday, I plugged the car in and set the Cupra routine to "preferred times" i.e. overnight, and Octopus set two charging periods, 02:00 - 02:30 and 03:00 - 03:30. None of these charges occurred. Then, the car started charging at 08:0...
by alanjs
Mon Nov 20, 2023 1:09 pm
Forum: Main CUPRA Born chat
Topic: Intelligent Octopus and Cupra
Replies: 86
Views: 45570

Re: Intelligent Octopus and Cupra born

Please forgive my naivety as am new here.Unfortunately I’ve decided that intelligent Octopus is really not that intelligent or maybe it’s me ! I’ve been trying for 2 weeks to perform the test run in order sign up to no avail. IO at customer service tell me to make sure that I have location settings...
by alanjs
Fri Nov 17, 2023 11:38 am
Forum: Faults & Technical
Topic: Windscreen doesn't demist fully
Replies: 9
Views: 5710

Re: Windscreen doesn't demist fully

I frequently wipe the windscreen with "Invisible glass" and that keeps it clear. I have a couple of pad-on-a-stick things that mean I can get right into the corners with a wet cloth, then wipe it off with a dry cloth and a microfibre cloth laid over the pad. It takes a bit of work to get i...
by alanjs
Sat Nov 11, 2023 10:51 am
Forum: Main CUPRA Born chat
Topic: Jeez EV car insurance!
Replies: 13
Views: 2019

Re: Jeez EV car insurance!

Renewal with Admiral was quoted at £783. I told them to cancel it and they came back with a quote of £633.
by alanjs
Wed Nov 08, 2023 9:32 am
Forum: Main CUPRA Born chat
Topic: Intelligent Octopus and Cupra
Replies: 86
Views: 45570

Re: Intelligent Octopus and Cupra

Octopus have responded positively to my concerns so I will post their reply here Thank you for bringing your concerns about the scheduling of your EV charging on the Intelligent Octopus Go tariff to our attention. I apologise for any inconvenience this has caused you. I understand that you have noti...
by alanjs
Tue Nov 07, 2023 3:20 pm
Forum: Main CUPRA Born chat
Topic: Intelligent Octopus and Cupra
Replies: 86
Views: 45570

Re: Pulpo inteligente y Cupra

Any news about this matter? On Tuesday 7th, I plugged the car in and after a few minutes it started charging. This is consistent with IO plan so I left it for 20 minutes but IO did not switch it off. This may have been due to the car, so I stopped the charge manually. At this point, IO had not set ...
by alanjs
Mon Nov 06, 2023 9:46 am
Forum: Main CUPRA Born chat
Topic: Intelligent Octopus and Cupra
Replies: 86
Views: 45570

Re: Pulpo inteligente y Cupra

Any news about this matter? Unsurprisingly, the Octopus chatbot hasn't responded to the e-mail I sent regarding this issue and I don't really expect a reply. I won't need to schedule another charge until tomorrow (Tuesday) afternoon so I won't know what IO Go's next plan will be until then. However...