Yes, I got those messages and the test completed successfully. Car was left plugged in all seemed OK. I eventually (after fiddling with the routines and some settings) I got a message on the app that a charging plan had been set up. Times were provided. Nothing happened. Plan disappeared. Next, I g...

After weeks of trying to get onto IOGO I eventually succeeded yesterday. I can't explain why it was so difficult but think it could be because ar the time of undertaking the test charge and going from stage to stage in the Octopus app you have to maintain an unbroken connection at critical points of...

I don't know if you've seen my comments and updates on the same subject in the latter pages of the "Intelligent Octopus and Cupra" thread, but I am having similar problems with IO. You are a bit further on as I have only completed a test charge and there doesn't seem to have been any atte...

I don't know if you've seen my comments and updates on the same subject in the latter pages of the "Intelligent Octopus and Cupra" thread, but I am having similar problems with IO. You are a bit further on as I have only completed a test charge and there doesn't seem to have been any atte...

I have been trying to get onto IO GO since the end of August without luck. Today is the furthest I have reached but it failed as per the screen shot. Make sure location settings are switched ON. Make sure you have the latest firmware. The App always reports correctly the cars location. To be sure is...

I empathise with you Born1978 I can't get a straight answer from anyone at Octopus. I didn't get as far as you. I sense there is a problem though, maybe it's become oversubscribed. I carried out 2 further test charges today but that's as far as I get, no failure message, no acknowledgement. My Go Ta...

I'm still unable to get moved onto IO! I have completed the test charge 3 times now and am dealing with an Octopus Team Manager who has asked for screen shots of the App and progress. They don't know what's going wrong. Daft questions I've looked for a specific IO app but there isn't one right? The...

I'm still unable to get moved onto IO! I have completed the test charge 3 times now and am dealing with an Octopus Team Manager who has asked for screen shots of the App and progress. They don't know what's going wrong. Daft questions I've looked for a specific IO app but there isn't one right? The ...

Just been back to dealer to have a new set of tyres fitted via the Goodyear recall, and had a look at discs while wheels were off, I can see no obvious damage or scoring they look spotless. Dealer still saying they must be warped but not offering any evidence for this, have been onto Cupra uk and t...

A bit away from the recent thread. I have been trying to move over to Intelligent Octopus since the end of August. My Go Tariff finished on the 6th of October and I was moved onto the Flexible tariff despite carrying out the test charge process and speaking to 3 separate agents through Sept and Oct....