Search found 4 matches
- Thu Jul 13, 2023 4:42 am
- Forum: Faults & Technical
- Topic: My Cupra App not working tonight
- Replies: 47
- Views: 17212
Re: My Cupra App not working tonight
Yes - I’m having the same issue. The app has worked intermittently for the last 48 hours. For some reason it’s playing havoc with Intelligent Octopus. Although Octopus are setting the charging routine the vehicle isn’t charging properly. I have a 180m round commute and have been left with approx. 32...
- Thu Jul 13, 2023 3:58 am
- Forum: Faults & Technical
- Topic: My Cupra app
- Replies: 154
- Views: 33130
Re: My Cupra app
Good morning, For the second day running my Born hasn’t charged. The app wasn’t working for me (it loaded but showed no information) until around 9am. Last night it stopped again and is still not working - I have smart charging with Octopus and think when the app isn’t working the charging doesn’t w...
- Sun Jun 12, 2022 1:25 pm
- Forum: Faults & Technical
- Topic: My Cupra app
- Replies: 154
- Views: 33130
Re: My Cupra app
Mine did this when I picked up the vehicle. Resolution: update the software on the infotainment system to the latest version, delete the app and reinstall.. This fixed the problem for me and then the app and system worked fine. The app is having problems at the moment though - it is still displaying...
- Thu Jun 09, 2022 6:02 am
- Forum: Faults & Technical
- Topic: Precondition failed
- Replies: 5
- Views: 1629
Re: Precondition failed
Same for me - both yesterday and today (9/6)
Same ‘precondition failed’ message and then just hangs on the apps main screen.
Same ‘precondition failed’ message and then just hangs on the apps main screen.